New packages for TheFork Manager

At TheFork we are aware of the crucial role the reservation system plays in helping your business grow daily. That is why we have decided to take our software, TheFork Manager, to the next level, ensuring it remains your most valuable ally for the growth and success of your restaurant.

New Features

Among the new features and tools we have introduced in TheFork Manager, aimed at increasing our partners' profitability, are:

• Revenue Management Hub: Monitor your restaurant's performance in real-time with advanced analytics allowing you to analyse your reservations, monitor your promotions, and monitor your reviews.
• Peer Comparison Tool: Compare your performance with similar establishments in your neighbourhood to identify your strengths & opportunities for improvement.
• Occupancy Forecast Tool: Predict your restaurant’s occupancy for the upcoming week, in order to optimise staffing, manage inventory, and enhance customer experience.
• Empty Table Revenue Simulator: Estimate the potential income generated by filling your empty tables.

In light of these significant new features, we have decided to revise our packages - meet the Visibility, Performance, and Enterprise packages.

VISIBILITY

The Visibility package enables your restaurant to access the largest community of diners in Europe, maximise bookings via your website and social media, and seamlessly manage all reservations in one easy-to-use platform.

Key Features:

• A restaurant page on the largest platform for restaurants and the largest community of guests in Europe.
• TheFork Manager mobile app (top-rated in the App Stores): Easily manage your availability, reservations, profile updates, and restaurant operations from anywhere with our top-rated mobile app.
• Centralise all your bookings from all channels (our website, Instagram, Facebook, Google, Tripadvisor, and TheFork) in one user-friendly management tool.
• Marketing funded by TheFork to boost your restaurant name to the top of the search engine results. 
• Manage your reviews and online reputation: Build your online reputation with hundreds of verified guest reviews.
• Basic level no-show prevention: Blocking duplicate reservations by users and reminders via email and push notifications.
• Activate special offers, and discounts, or participate in marketing campaigns: Boost your visibility in our marketplace, increase your bookings, attract new guests, and improve your profitability.

PERFORMANCE

The Performance package includes all services from the Visibility package, plus best-in-class tools to maximise seating and streamline operations. Monitor your performance and make informed decisions to improve your restaurant's profitability.

Key Features:

• Revenue Management Hub and Advanced Analytics: To help you make informed business decisions to increase revenue and margins.
• Advanced personalisation of services, your restaurant layout, virtual waiting list, and integration with POS systems.
• Advanced personalisation of booking modules (widgets) and confirmation emails.
• Advanced no-show prevention: Re-confirmation emails/SMS to guests who make a reservation, and credit card guarantee and prepayment options.
• Compare your performance with nearby restaurants to see how you stack up.

ENTERPRISE

The Enterprise package offers all the features of the Visibility and Performance plans, adding a range of advanced tools that enable your restaurant to strengthen relationships with guests and further increase profitability, taking your restaurant to the next level.

Key Features:

• Restaurant venue cross-selling: Leverage your flagship restaurant(s) to increase occupancy of your other venues when one is full.
• Create email campaigns to send to your diners: Communicate with your guests to inform them of your new menus, special offers, etc.
• Access to all your data via TheFork APIs which can be used for customised integrations.
• Customise all widgets with your restaurant name and branding: Offer a better experience to your guests & build brand awareness by customising your profile with your restaurant name, logo, and brand colours.

Always Free of Charge

All new plans (VISIBILITY, PERFORMANCE, and ENTERPRISE) always include a range of free services that enable you to make the most of your collaboration with TheFork and grow your business.

• Booking modules (widgets) for commission-free reservations via social media and your website.
• Advice from a dedicated Account Manager to support your business.
• Training sessions to help you make the most of TheFork Manager.
• Our support team is available 7 days a week.